Who We Are
The Pepco culture, rooted in our founding year of 1965, executes innovative methods that create customer demand and drive business opportunities for our stakeholders. Now in our third generation, this culture of surpassing customers’ and manufacturers’ expectations remains vibrant.
Throughout our journey of growth, we have remained steadfast in our core principle of exceeding expectations every day, enabling us to foster lifelong relationships. Our culture, which revolves around excellence, experience, and expertise, drives us to be the ultimate solution for our customers. It is this culture that empowers us to “Build it Better.”
“Build it Better” captures our commitment to the construction industry, where we find inspiration and energy. It represents the freedom for every individual in our company to bring their unique strengths and ideas to the organization. Whether it’s a salesperson aiming to expand their territory or a customer service agent striving to improve response time, everyone has their own “it.” Our shared goal is continuous improvement in all aspects, from building better structures to cultivating stronger relationships and shaping a brighter future.
Join us at Pepco and experience the power of our culture as we work together to “Build it Better” every day.
CORE VALUES
P
Professional
E
Ethical
P
Passionate
C
Continuous Improvement
O
Ease of Doing Business
S
Socially Responsible
A
Accountable
L
Leadership Mindset
E
Tech Forward
S
Respectful
Our Mission
Our Mission is to drive value and opportunities for our marketplace and stakeholders as the most professional, efficient, tech-savvy, knowledgeable, and diverse Team in the Southwest servicing the Plumbing/Mechanical, HVAC/R, and Waterworks segments in the construction industry.
Our History
Where we came from and how we Build it Better
Founding Era
(1965–1989)
Pepco was founded in 1965 by Phil Parham Sr., with Bermico Fiber Pipe as his first product line. Phil was an innovator in the industry who introduced forward-thinking ideas such as rep warehousing, dedicated delivery trucks, full-state coverage, and private label buy-sell programs.
In the early 1980s, Phil welcomed his sons Mike and Phil Jr. into the business, continuing Pepco’s family-driven values rooted in integrity and innovation. When Phil Sr. retired in 1989, Mike Parham became President and carried his father’s vision forward.
Second Generation
(1989–2020)
Under the leadership of Mike and Phil Jr., Pepco entered a new period of growth and diversification. During this time, Pepco acquired several manufacturers’ representative agencies, extending its reach into the states bordering Texas and into new markets such as HVAC, Waterworks, and Decorative Plumbing.
Innovation continued with the introduction of mobile training vans and professional sales training programs. This era also brought national recognition when Mike Parham served as AIMR President in 2010, and Pepco received honors such as Supply House Times Rep of the Year (2010) and Plumbing & Mechanical Magazine Rep of the Year (2015).
To prepare for the next generation, Charlie Parham joined company ownership in 2012, followed by Heath Williams and Nick Jones in 2017.
Current Era
(2020–Today)
The current era began with Mike Parham’s retirement and the leadership transition to Charlie Parham (CEO) and Heath Williams (President). Together, they have guided Pepco into a new phase of expansion and modernization.
Recent milestones include the creation of dedicated Builder and Commercial Sales Teams, the opening of a distribution center in the Austin area, the expansion of the Houston Distribution Center, and the extension of delivery service across all three facilities.
Today, Pepco is focused on professionalizing the organization by strengthening systems, processes, technology, and management infrastructure to support continued growth and operational excellence.
Pepco Culture
The Pepco culture of finding innovative methods to satisfy customer demand by growing the business in ways the other reps did not imagine began in 1965. Now in our third generation, that culture of exceeding customers’ and manufacturers’ expectations continues to thrive.
Through all our growth, we’ve maintained our core principle of exceeding expectations every day, so we can build relationships for life. We continually promote and reinforce our E^3 culture, which creates a company dedicated to being the solution for its customers. Let our culture of excellence, experience and expertise work for you as we build a mutually profitable lifelong relationship.
Life at Pepco
Pepco lets us be creative, they trust us to manage our territory, and they give us all the tools to be successful.
Working for Pepco Sales is like working with your family. I love how this company can give anyone a shot to succeed and climb the corporate ladder regardless of who you are. They’re a true example of a well-operated family business that has succeeded for over 55 years.
– Thomas Deleo
Additional Services
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